GROCERY RETAIL CONSULTING · SAUDI ARABIA · GCC · UK
Most consultancies have studied grocery retail. We have run it.
Operational excellence and store standards that show up in your P&L — from executives who have run 400-store estates across the Gulf and the UK.
+21% network revenue · 486 sites led · −35% build costs · 419 stores, one standard, two months
✓ 30+ years of senior grocery leadership · ✓ KSA · UAE · UK · ✓ Engagements led by the principal, never delegated
30+
Years leading grocery, convenience and forecourt retail
3
Markets led at executive level — KSA, UAE, UK
12,000+
Employees within operations we have led
5
Retail formats built from concept to trading
Thirty years of senior grocery leadership across three markets. The outcomes are in the case studies.
Strategy decks don’t stack shelves.
Strategy decks do not stack shelves. Before founding Causeway Retail, our principal held executive leadership across more than 400 grocery stores in Saudi Arabia, 486 fuel-and-convenience sites in the UAE, and multi-site retail in the United Kingdom. That experience changes the advice: we know which initiatives survive contact with a Saturday rush — and which quietly die in week three. Every engagement is designed to be executed, measured and owned by your teams.
WHAT WE DO
Thirteen practices. One measure — your P&L.
Transform
Built for the people accountable for the number.
Supermarket & hypermarket groups
Boards and executive teams modernising estates, formats and operating models under Vision 2030 momentum or UK margin pressure.
Convenience & forecourt operators
Networks scaling food-to-go, new formats and store standards across hundreds of sites.
Investors & private equity
Funds and family offices that need the operating truth before, during and after a grocery deal.
FMCG brands & suppliers
Commercial teams entering Gulf grocery or building category captaincy with retail-side insight.
Senior, specific and built to stick.
The principal on every engagement
No leverage pyramid, no junior hand-offs. The executive who ran the estates is the one in your stores and your boardroom.
Diagnose with data, decide with experience
We start in your numbers and your aisles, then fix the few things that move the most — fast.
Leave teams stronger, not dependent
SOPs, training and reporting transfer the capability. The gains hold after we leave — by design.
PROVEN IMPACT
Results, written in retail’s own numbers.
+21%
Network revenue in 12 months — convenience growth programme for a Saudi retail group.
−54%
Approval steps across a 400-store estate — decision-flow and ERP workflow redesign.
400+
Stores on one markdown standard — RTC method, SOP and training rolled out estate-wide.
Trusted by the executives who run the stores.
“A born retailer. Michael combines deep operational expertise with a sharp commercial instinct — he assesses complex retail environments, designs clear strategies, and turns vision into execution.”
Sammit Gambhir, CFA, CPA — Chief Financial Officer
“I’ve now employed Michael twice, in two different companies. It’s a cliché to say someone was born into retail — but with Michael it’s literally true.”
Mark Lack — Board-Level Director
“His knowledge of the supermarket industry is truly impressive — he consistently delivers results and exceeds expectations.”
Waleed Al Shehri — Chief Commercial Officer
LATEST THINKING
Insight from the aisle, not the ivory tower.
- Grocery retail operations excellence: a practical guide
- Why forecourt food is grocery’s most under-managed margin
- One standard, not four hundred habits: scaling store operations
FLAGSHIP REPORT
The Saudi Grocery Outlook — our flagship briefing on GCC grocery: formats, margins, modern trade and what Vision 2030 means for your estate. Download free →
Let’s find the margin your estate is leaving behind.
A 30-minute strategy call with our principal. Bring your numbers or just your questions — you will leave with two or three actionable observations, whether or not we ever work together.
30 minutes · no obligation · response within one working day